Because there’s so much to do in preparation for the holidays, it can be difficult for customers to keep track of various deadlines for making a purchase in time for Christmas. This can be good news for retailers, since keeping customers aware of deadlines builds urgency to act and keeps holiday shopping manageable while improving customer satisfaction.

When planning your email marketing for the holidays don’t forget to include timed discounts as well as deadline notices, including shipping and refund policy cut-off dates. Most shoppers will set aside information they find in an email for later use, or refer to an email at a later date; use your digital marketing to keep them from procrastinating until it’s too late by encouraging them to act now before a holiday deadline.